FAQ

How can I contact Whiskey Staffo?

Email us at info@whiskeystaffo.com — we reply within 24 hours.

Where do you ship?

We currently ship to the United States.

How much is shipping?

Shipping is free on orders of $70 or more. Smaller orders ship for a flat $8.

When will my order arrive?

Estimated delivery dates are shown at checkout, and full details are in our Shipping Policy. Every order ships with tracking — you'll get your tracking number by email as soon as it's on its way.

How do I track my order?

Use the tracking link in your shipping confirmation email or our Track Your Order page.

Can I change or cancel my order?

Yes — free of charge until your order ships. Just email us with your order number.

Can I send a gift directly to someone?

Yes. Enter the recipient's address at checkout.

What payment methods do you accept?

Visa, Mastercard, American Express and other major cards, Shop Pay, PayPal and Google Pay. Checkout is fully secure.

What if my glass arrives broken?

Send us a photo within 30 days of delivery and we'll send a free replacement or a full refund — no need to send anything back.

What is your return policy?

We offer a 30-Day Money-Back Guarantee from the date of delivery. See our Refund Policy for details.

When will I receive my refund?

Refunds go back to your original payment method. Banks usually post them within 5–10 business days.

Do your prices include taxes?

Applicable sales tax, if any, is calculated at checkout before you pay — no surprises.